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/ Knowledge Base /Mailer Authentication/ Authenticate Your CleverReach Account

Authenticate Your CleverReach Account

Every Mailer requires you to authenticate the access before integrating Convert Pro with a list.

CleverReach asks for an API Key. Let us know what these terms are.

What is the Account Name?

Account name is the name you wish to give this campaign. It is the term used to identify your integration of Convert Pro with CleverReach. You can create multiple accounts like this.

Note: Make sure you enter a meaningful name that reveals the exact purpose of the integration.

What is an API Key?

An API Key is an Application Programming Interface key that allows you to authenticate your CleverReach and access it through Convert Pro.

Here is an article that will help you find the API Key in your CleverReach account.


Issues you might come across while authenticating

Issue #1

Oops! That is the wrong API Key. Please enter the correct API Key and try again!
Troubleshooting: Make sure you’ve entered the right API Key

Issue #2

Error: An account with that name already exists.
Troubleshooting: You have probably used the same account name with another integration. Please change the account name and try again.

Issue #3

Whooops! Looks like you have used only an Email field in your form. An Email field is mapped with the service by default. You can skip this step and save the Connection.
Troubleshooting: You need not worry about this. This is just a notification that reminds you that you are only using an email field in your form.

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